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Simply select PayPal as your payment method via the WorldPay interface.

Order with peace of mind with Wetrooms Online. All payments are securely handled and processed by PayPal on their servers using the latest security and encryption technology so that your payment details remain secure. Look out for the padlock symbol in your web browser when you are transferred to the payment gateway that will signify this secure connection.

At NO time do we see or handle your payment details and we only use your order details and address for fulfilling your order, we do not pass on your personal details to 3rd parties.

Order Shipment and Delivery

Shipping Charges

1) Charges will be notified on at checkout. Carriage charges are based on weight.

3) Minimum order value is £50 / 55.

3) Orders for WetBases and WetBase kits (excluding glass screen) placed (and paid) before 3pm Monday to Friday (excluding bank and public holidays) will ship the same working day, subject to stock availability. Orders for WetBases and WetBase kits (excluding glass screen) placed (and paid) on a Saturday, Sunday or bank/public holiday will ship the next working day, for delivery the working day after i.e. order on a Friday after 3pm, Saturday or Sunday and the item will ship on Monday for delivery Tuesday. Delivery to UK mainland addresses (excluding the areas and locations highlighted below)* is included in the stated price.  Please call 00 44 151 608 8011 if you have any special delivery requirements or live in an area other than the UK mainland.

4) We aim to dispatch all orders same day or within 1 working day (if not sooner) of receipt of order, subject to payment clearance and stock availability. Glass screens (where available) can take a little longer, typically 3 - 5 days for delivery due to the nature and weight of the item requiring that we use specialist carriers. If we are unable to dispatch items within this time, the customer will be notified of the likely delivery date and given the option of proceeding with the order, or cancelling.

5) Standard delivery to Ireland takes 2 - 3 working days (Dublin and surrounding arear typically 2 days).

6) Delivery will normally take place between the hours of 08:00 and 18:00 Monday to Friday.

7) Glass Screens (where available): Before ordering a shower screen please check that you have access and clearance for the delivery of the shower screen.
Due to the weight, size and fragile nature of the glass screens we use a specialist delivery firm. This means that these cannot be shipped next day service. Delivery of glass screens usually takes place within 2 - 5 working days from the placing and payment of the order.
We strongly advise that two able bodied persons are available to take delivery of the screen due to its weight and bulk
.
We will call or email you to advise of the delivery date. PLEASE check the glass screen at time of receipt and advise of damage immediately on 01 697 1014 ideally whilst the delivery person(s) are still on site.

8 )If you order a WetBase Kit with a glass screen, we will ship the WetBase kit in accordance with point 3) above. The glass shower screen will ship separately in accordance with point 7) above.

9) All Other Items: All other items normally ship within 24hrs of order and payment being made. All items are shipped on a economy service. Delivery will normally take place between the hours of 08:00 and 18:00 Monday to Friday. If we cannot ship the item within a 24hr timescale we will advise you of the delivery scale.

Damaged Items and Incorrect Items

10) PLEASE check  glass screens at time of receipt and advise of damage immediately on 01 697 1014 ideally whilst the delivery person(s) are still on site.

11) All damage and incorrectly shipped items must be notified within 24hrs of receipt. In all instances please KEEP ALL PACKAGING for inspection and take photographs to document the damage.

Special Order Items Delivery

12) When a special order is placed Wetrooms Online Ltd. will send a confirmation order to the Supplier. The item will be delivered direct from the Supplier to the Customer. The Supplier will add their contact details to the delivery note. This is the point of contact if there is any problem with the order.

13) When the Product has been dispatched the Supplier will notify Wetrooms Online Ltd..

14) Delivery timescales vary depending on each product and can be checked prior to order with Wetrooms Online. Most special order products are made to order and will therefore be made on placement of an order by the customer.

Access - Glass Screens & Bulky Items

15) Before ordering please ensure that you have adequate access to your property for the delivery of the ordered item. Please also ensure you have adequate access to the room of installation for your screen / bulky item.

We strongly advise that two able bodied persons are available to take delivery of the screen due to its weight and bulk.
Please see the returns paragraph on the Terms and Conditions page which applies to returns of this nature.

Total Satisfaction or 100% Money Back Guarantee

We work hard to ensure that our product descriptions are accurate and that you receive the correct order in a quick time. However, in the unlikely event that you are not 100% happy with your order it can be returned to in its original condition and original packaging for a 100% refund excluding the cost of return to Wetrooms Online.

The following terms and conditions apply in addition to our standard terms and conditions:

16) You must contact Wetrooms Online on 01 697 1014 or email This email address is being protected from spambots. You need JavaScript enabled to view it. in the first instance prior to making a return.

17) Items must be returned within 14 days of receipt.

18) Special order items are excluded from the 100% refund guarantee unless they are damaged.

19) We do not refund the cost of return carriage to Wetrooms Online unless the item was damaged in transit to you or we have shipped the incorrect item.

20) In the event that we have shipped the wrong item or it arrives damaged we will also refund the cost of the return carriage.

21) Refunds are limited to 100% of the purchase price paid.

22) Items must be returned in a re-saleable condition, with ALL contents and in original packaging to receive a 100% refund.

23) The customer is responsible for the safe return of the item. Insurance during transit is highly recommended.

24) Please see the Terms and Conditions page for full details and further terms.

To ask a question or to arrange a return of an item, please contact us.

Details of our privacy policy can be found here: Wetrooms Online Privacy Policy.